ServiceNow Expertise

You Bought the Platform. Now Make it Work.

Vector 70 has hands-on expertise across the major ServiceNow modules. Start with a fixed-scope Launch to get live fast, or go bespoke when your needs call for it.

How Launches Work

Launches Get You Live Faster

A Launch is a fixed-scope, rapid-deployment version of a ServiceNow module, sized to get you live on the basics without a six-month project plan. Scope is published. Timeline is set before the work starts. The full Vector Delivery Framework runs underneath, smaller engagement, same discipline. If you need something outside a Launch, that becomes a Custom Implementation engagement.

8 Modules · 8 Launches

Pick Your Module. We Have the Team and the Launch.

CSM / CRM / CPQ / SOM / SOP

CSM

Customer Service Management

ServiceNow's suite for running customer operations end to end. Cases, portals, service contracts, and quoting in one workflow.

Typical go-live:

6–14 weeks

ITSM

ITSM

IT Service Management

The category ServiceNow was built on. Incident, problem, change, and service request workflows that make IT operations run.

Typical go-live:

4–10 weeks

ITOM

ITOM

IT Operations Management

Discovery, service mapping, event management, and cloud operations. The visibility layer underneath the services you deliver.

Typical go-live:

6–12 weeks

ITAM / HAM / SAM

ITAM

Asset Management

Hardware and software asset lifecycle, license compliance, and cost optimization tied to the CMDB.

Typical go-live:

6–12 weeks

SPM

SPM

Strategic Portfolio Management

Portfolio planning, demand intake, project and program tracking. Where strategy meets the work that delivers it.

Typical go-live:

6–12 weeks

FSM

FSM

Field Service Management

Technician dispatch, territory planning, and mobile work orders. The ServiceNow module for teams whose work happens onsite.

Typical go-live:

8–14 weeks

HRSD / Legal

HR

HR & Legal Service Delivery

Employee service portals, case management, and onboarding journeys. One place for employees to get what they need from HR and Legal.

Typical go-live:

6–12 weeks

CMDB Design & Governance

CMDB

Configuration Management Database

The foundation that makes every other module work. Classes, relationships, discovery sources, and data quality rules done right.

Typical go-live:

6–14 weeks

Beyond Launch

Need Something Unique?

Launches are for clean, common starting points. Most real ServiceNow programs grow beyond that, multi-module rollouts, complex integrations, process redesign, platform consolidations. That is a Custom Implementation engagement, and it is a different shape than a Launch. Same team. Same methodology. Different commercial structure.

Ready?

Not Sure Which Module or Which Path?

That is what the first conversation is for. Tell us what you are trying to stand up or fix. We will tell you whether it is a Launch, a Custom Implementation, or something else.

Let's Connect